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FAQs

ORDERING

  • How much time for a custom order?


  • What is the smallest order I can make?


  • What are my options for payment?


  • When and how do I pay?


How many days notice do I need to give for a custom order?


It would be very helpful if you could give a minimum of 48 hours notice when ordering something special. For personalised stamping such as initials or logos please call or email us.




What is the smallest order I can make?


Minimum order is 1/2 dozen assorted cupcakes.

What are my options for payment?


We will accept cheque, money orders, all major credit cards, and paypal. We can also accept payment via email interac transaction (Canada only).

When and how do I pay?


Payment is due when you receive your invoice via email. After you have successfully completed an order you will receive an order confirmation email from Toronto Cupcake. Shortly afterwards you will be sent an invoice that can be paid online.

DELIVERY/PICK UP/SENDING

  • Does Toronto Cupcake deliver?


  • What's the earliest time I can get delivery?


  • Can I pickup my cupcakes?


  • What if the person isn't home?


Does Toronto Cupcake deliver?


Yes! Toronto Cupcake delivers to all locations in the GTA and surrounding areas. The minimum order for delivery is 1/2 dozen. Delivery to most downtown Toronto postal codes is $13.00. We deliver to a radius of approximately 80KM from downtown Toronto. If you need a delivery outside of this area please contact us. Delivery windows are 8-noon and noon-6 within Toronto. Outside of Toronto is noon-6.

What is the earliest time I can have my cupcakes delivered?


Our earliest delivery window is 8am to noon. Our latest delivery window is noon to 6pm, 7 days a week. If you need something outside of this delivery schedule please call or email us and we will try to accommodate.

Can I pickup my cupcakes?


Yes! Please contact us to make arrangements.

What if the person isn't home?


When you order you will be asked to provide a contact name and number at the deliver to location. It is your responsibility to make sure someone will be at the delivery location during the delivery time. We do our best to leave the delivery with someone or indoors. On occasion we may leave your delivery at the door.

INGREDIENTS

  • Do you have gluten free cupcakes?


  • What colours do you have?


  • Do you offer special icing colours?


  • Toronto Cupcake products - Allergens


Does Toronto Cupcake have gluten-free cupcakes?


Yes, by special order. Please contact us. There is a min order of a dozen.

What colours do you have?


As we hand-make our own colours we can do any colour!

Do you offer special icing colours?


Yes, we do offer special icing colours. Please try and give us as much advanced notice as you can when requesting special colours and we will do our best to accommodate.

Toronto Cupcake Allergen Alert


Toronto Cupcake is NOT a nut-free kitchen. Several of our flavours use peanuts or other nut products. We recommend that customers with severe allergies err on the side of caution and not eat our cupcakes. Please be aware that our cupcakes may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, or peanuts

OTHER

  • How do I store my cupcakes?


  • Are you able to personalise cupcakes?


  • Do I need to order my cupcakes in advance?


How do I store my cupcakes?


If you are planning on eating them within a day you can store them at room temperature. If you are not going to eat them right away you can freeze them. To thaw them, take them out of the freezer and cover them lightly with plastic wrap while they thaw. This will minimize condensation forming on the cupcakes. They should be ready to eat in about an hour.
You should not refrigerate your cupcakes overnight because they will dry out.

Are you able to personalise cupcakes?


Challenge us!! We are so excited to create personalised cupcakes for you. From traditional hand stamped initials or logos to hand moulded 3D characters we are up to the task. Check out our occasions page to see some of our work. Please give us a call or email to discuss your ideas.

Do I need to order my cupcakes in advance?


Not at all, unless you would like to have something specially made for you.

It would be very helpful if you could give a minimum of 48 hours notice when ordering something special. For our store locations and hours, please click here.

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Toronto cupcakes

now deliver cupcakes throughout the GTA and beyond.

Cupcakes are delivered to Toronto and the GTA

, Markham, Scarborough, Etobicoke, Mississauga, Barrie, New Market, Brampton, Caledon, Oakville, Burlington, Hamilton, Milton, Richmond Hill, Aurora, Whitby, Pickering, Vaughan and other locations around the GTA. The Toronto Cupcake bakery, is most famous for its delicious gourmet cupcakes.

Toronto Cupcake

cupcakes are the perfect gift for any special occasion including birthdays, weddings, graduations, anniversaries, and corporate events.

Corporate Events

- We have helped many public relations, marketing, and individual companies by providing innovative approaches to branding using cupcakes and confections. For example, we can reproduce your clients logo and your logo on cupcakes and then display them in a way that promotes the thought of partnership.

Weddings

- we pride ourselves on making your day as special as we can. If you want a very special cupcake display we will go the extra effort to give you a beautiful display.

Graduations

- Toronto Cupcakes have all kinds of themes to use for that proud graduation moment.

Anniversaries

- whether its your 1st anniversary or your 50th anniversary we create a motif that excites and displays a level of commitment you will love.

Birthdays

- For the kids in all of us, we have character themes - sesame street, angry birds, sports, or other cartoon characters. For adults - if you have an idea we will make it happen.

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